Question 1

What makes Grace & Lux different from other fashion brands?

Accepted Answer

Grace & Lux focuses on blending modern design with comfort and quality. Every piece is created to help you express your unique style confidently.

Question 2

How do I know which size to order?

Accepted Answer

Each product page includes a detailed size guide to help you find the perfect fit. If you’re unsure, our customer support team can assist you with personalised sizing advice.

Question 3

What is your return or exchange policy?

Accepted Answer

We offer a simple and hassle-free return process. If you’re not satisfied with your purchase, you can return or exchange it within the stated return period.

Question 4

How long does shipping take?

Accepted Answer

Orders are processed quickly and shipped within a few business days. Delivery times may vary depending on your location, but we always strive for fast, reliable service.

Question 5

Are your products true to the pictures online?

Accepted Answer

Yes! All items are photographed in real lighting to reflect accurate colors, materials, and styles, so you get exactly what you see.

Frequently Asked Questions